Still have questions? We’re here to help! Our extensive FAQ collection will certainly put your mind at ease. Find below some of the most frequently asked questions and answers and gain clarity on any aspect of your flooring needs!

If you cannot find the answer to your specific question, please contact us either using our live chat, call us on 020 8037 9300 or send an e-mail enquiry to [email protected] Our friendly team will gladly answer all your questions!

General Flooring FAQs

  • What is a Floating Floor?

    A floating floor is any type of floor covering that is not fixed or bonded to the subfloor. Often a floor covering will be nailed or glued down. If a floor is floating, it will only rest on the sub-floor or an underlay and will not be fixed down.

    For example, a real stone tile floor will be fixed to the subfloor using tile adhesive. Carpet flooring is often fixed with grippers on the room permeators. A solid wood floor should always be glued or nailed directly to the sub-floor.

    Common floor types that are suitable for floating are:

    • Laminate Flooring
    • Vinyl Click Flooring
    • Engineered Flooring

    Common Floor Types that are not suitable for floating are:

    • Solid Wood Flooring
    • Carpet
    • Vinyl Tiles
    • Stone Tiles
  • What are the Pros and Cons of a Floating Floor?

    There are some great advantages to a floating floor:

    • It can often be uplifted and re-laid if required. If they have a click system joint, they can also be laid again. This makes repairs easier too
    • You can add performance-enhancing flooring underlay, for extra levelling, comfort or insulation
    • No expensive glues or nailers are required. You will only need PVA wood glue or nothing at all if the floor has a click system
    • It is more suited for DIY installation
    • Damaged flooring can easily be removed and replaced
    • It's faster than gluing or nailing saving you time and installation costs.

    It is also good to know that there are also some disadvantages to a floating floor:

    • A sound and level subfloor are very important, otherwise, the joints may break. A fixed down floor can perform a little better on a slightly uneven sub-floor. But ideally, you will always want your subfloor to be as even as possible to ensure a good finish and lasting surface.
    • Often an underlay is nearly always required, which will add additional costs. Although it’s good to know, underlay can often be less than the cost of expensive fixing glues or flooring nailers.
  • Should I install my floor before or after my kitchen?

    Installing Flooring First:

    • Pros - Many people like to put in floors first to avoid having to cut the material around cabinets and appliances. This is the main draw for those who start with floors. What’s more, some worry that by installing cabinets first, it will be harder to switch them out in the future, as you’ll be stuck with the same cabinet footprint you had before. However, if you’re remodelling the kitchen, you’re likely doing so in a style you won’t want to change later. Finally, putting flooring down beneath base cabinets offers a clean look and saves you from having to install quarter rounds with your cabinets.
    • Cons - Installing the floors under the cabinets, wastes flooring materials. You won’t see the flooring beneath your cabinets and appliances, so why pay for the material and installation? If you replace the flooring at a later date, you’d have to take out the cabinets as well. This makes for a costly renovation down the road for you or future homeowners.

    Finally, the material you choose may also affect the order of your installation. Wood floors expand and contract with changing temperature and moisture, and it needs room for this process. Installing floors beneath your cabinets could cause wood to buckle when it tries to expand. This will damage your new floor.

    For this reason, some experts recommend installing wood floors after you finish your cabinets. Also, floating floors can’t be installed under cabinets because the cabinets will be too heavy and restrict the floor from expanding and contracting. This could cause the floor to come apart.

    Installing Cabinets First:

    • Pros - Starting with cabinets allows you to avoid many of the issues you’d face with doing things the other way around. You won’t waste time and money on flooring you won’t see. You’re less likely to damage your new floors by starting with cabinets – if you have your new floors down and add cabinets, you run the risk of scratching or denting them during installation.
    • Cons - By starting with cabinets, you essentially create a footprint you’ll have to stick to during future renovations. Additionally, you’ll have to cut your flooring to fit around the base cabinets, which makes installation more expensive and time-consuming. Built-in appliances will be trapped in place as long as you have this flooring. You’re basically cornering them with your flooring material, making switching built-ins much harder. Of course, you can purchase appliances that aren’t built in to solve this issue.

    As you can see, there are pros and cons in choosing to install floors or cabinets first, though there are more risks if you install floors at the start.

    For this reason, carefully consider the materials you chose, what appliances you have and your future renovation plans when making a decision. If you’re working with a contractor, ask which method he or she typically uses.

  • Should I use underlay for my flooring?

    Carpet underlay should not be seen as an optional extra – it’s essential. Not only does it enhance the look and feel of your new flooring, it also improves the level of underfoot comfort. It acts as a shock absorber, protecting the carpet from daily wear and tear and extending its lifespan by up to 50%. On top of this, it demonstrates excellent sound and thermal insulation properties.

    Underlayment for laminate flooring is a must. Since laminate is a floating floor, it must be evenly distributed across your subfloor. Underlayment is what allows the floor to float, gives it stability, support, noise reduction, and supports the locking systems in between planks to assure the sturdiest flooring project

  • Which type of flooring is the best choice for bedroom?

    The choice between giving your bedroom laminate flooring or carpet is more than a stylistic one. Carpet and laminate both have plenty of budget-friendly options, so don’t let affordability affect your decision.

    Carpets are the traditional choice for bedroom flooring, not only because they offer extra insulation, adding warmth and comfort to the room, they are also soft underfoot (which always feels amazing for the bare feet that enter and emerge from underneath a cosy duvet).

    Laminate might not hide everyday dirt as well as carpet, but it can be just as easy to maintain laminate flooring day-to-day, if not easier in some homes. Unlike carpet though, you can install laminate flooring yourself. There are plenty of Easy DIY options on laminate available if you’re looking for ways to save on your project.

    Vinyl flooring is a great alternative if you want affordable flooring, you can install yourself that’s warmer underfoot than laminate. There’s also the added bonus availability of stone and marble effect textures as well as traditional wood.

    The biggest highlight of this pet-friendly option is it’s easy to care for nature – whether you go for traditional luxury vinyl, or the limestone powered durability of rigid core vinyl, upkeep and maintenance will be a breeze.

    There’s no need for deep cleaning and any damage done to the floor is easily sorted by installing replacement tiles.

    If you’re looking for something that offers comfort and great value to install in a guest bedroom, vinyl flooring might just be the fuss-free option you’ve been looking for.

  • What is the most popular flooring type?

    Nowadays the most commonly used flooring will be either Laminate or Click LVT, as it is the easiest to install and does not require specialist fitters.

    We stock a huge range of both Click LVT and Laminates available for immediate collection or shipping anywhere in the UK. Samples can be delivered to you, free of charge.

  • Which floor can you use with underfloor heating?

    The best flooring for underfloor heating is one that efficiently transfers heat from the UFH to the surface of the floor. Hard surfaces like stone or ceramic tiles, or engineered wood, offer the best heat transfer as they are the most thermally conductive, but many other options work well.

    The best types of flooring for underfloor heating

    • Stone and tiles
    • Engineered wood
    • Laminate & Vinyl
    • Thin carpet

    The types of flooring to avoid:

    • Solid wood flooring
    • Cork
    • Thick pile carpets
  • Should my underfloor heating system be switched on or off for the flooring installation?

    Whenever you are fitting a flooring over an underfloor heating system, your heating must be switched off before, during, and after installation.

    You will need to turn it off 48 hours before, keep it off during the installation period and only switch it back on 48 hours after fitting is complete.

    When switching it back on, do so gradually starting at 14c and moving the thermostat up with 1c each day until you have reached a room temperature of 18-21c.

  • Can my builder fit flooring?

    Any competent builder can fit most types of flooring. They will always have access to manufacturers’ technical specifications where they can ask any questions, or alternatively, they can call us for advice.

  • How do you acclimatise a floor?

    We would recommend acclimatise the flooring in the house for 48 hours before installation. Stack the laminate flooring being used flat on the floor. Remove any plastic wrapping from the boxes and leave air space around each box to allow air to freely circulate around them.

    If you don't acclimate laminate flooring before installation, you risk the planks compressing or expanding from its installed position as it adjusts to the current humidity and temperature of the room. This may result in buckling or gaps at the joints if the planks expand or contract.

  • The flooring product I’m looking for is not on your website – can you help me?

    Yes, we can always help you source a particular flooring product at great prices. Please reach out to our sister Carpet City Ltd, [email protected], 020 8801 4422 who has vast resources on securing any flooring product.


Laminate Flooring FAQs

  • What is Laminate Flooring?

    A laminate floor is a layered floor built around a watertight, glued High Density Fibre (HDF) board.

    The construction of laminate flooring consists of 4 layers.

    A HDF (High-Density Fibreboard) as the main core, with a balancing paper on the base.

    The top of the HDF core is finished with a decorative paper and then laminated.

    The HDF board is then cut down to a required size and machined to add the click system.

  • What is the best underlay for laminate flooring?

    Underlay is a requirement when fitting laminate, but which one to use? Underlays can have various technical characteristics, which may or may not be needed for the different rooms around your house.

    The following characteristics have to be considered:

    • Whether the subfloor is affected by damp/moisture
    • If the subfloor has minor imperfections
    • Sound insulation both for the room of installation and any rooms below
    • Thermal insulation. This may be required, for example, above-unheated areas like conservatories or garages

    Whilst there isn’t really an answer for the best underlay in general, there is an answer for the best underlay depending on your requirements.

  • If I damage my laminate floor, can it be repaired?

    Laminate flooring is known to be durable enough for even the most heavily trafficked residential and commercial spaces. Scratches and finish damage can still occur even if your laminate flooring material has an extremely high abrasion class rating.

    In most cases, scratches, scuffs, and finish damage can be repaired with relative ease. A simple laminate floor repair kit, which you can obtain online or in many hardware stores, is pretty much all you’ll need.

    Sometimes, however, if a board is damaged so badly, the best option is to replace the boards where the damage has occurred. For this reason, it is advisable to buy extra pieces as trying to find the exact colour years down the line will be challenging and there is no guarantee that you will get the same product.

  • How to care for your laminate flooring?

    There are lots of things you can do to ensure it stays in good condition and the good news is that laminate flooring is a relatively low-maintenance option.

    • Place soft castors under chairs and table legs to prevent scratches and dents.
    • Always lift furniture that requires moving – never push or drag furniture around on laminate flooring to avoid scratching damage.
    • A doormat will help to trap the dirt and prevent it from being brought indoors.
    • Vacuum your floor regularly with a hard floor attachment or sweep with a soft broom to remove all debris.
    • You can clean most laminate flooring with plain water or a solution of vinegar and water (made up of one cup of vinegar to one gallon of warm water). This can help to maintain the floor’s shine.
    • Laminate floors cannot be exposed to excess liquid so ensure that the mop is only slightly damp at best. Never pour excess liquid over the floor to clean.
    • To combat wear and tear and keep your laminate floor looking its best, use a floor shiner or two coats of floor polish.
    • Keep pets’ nails trimmed
    • Avoid the floor to be subject to direct sunlight
    • Never use a scouring pad or other abrasive implements to clean laminate flooring
  • Can you lay new laminate flooring over old laminate flooring?

    Installing laminate floors on laminate is possible, but it is never a good idea.

    Laminate on laminate increases the floor’s thickness, the probability of mold formation, and puts a lot of stress on the joints, which disrupts the locking pattern and will cause cracks.

    Since both floors are floating floors, both will be moving (expanding/contracting differently) over time, causing problems when they start moving against each other.

    Laying laminate over vinyl flooring is widespread practice as long as the vinyl floor is fully stuck, cleaned, and undamaged.

    Laying laminate over carpet is never advised as carpet is too soft and there might be an issue of a bad odour by covering over an old carpet and not allowing air to circulate over it.

    We would always recommend taking the floor back to the sub-level when installing a new floor.

  • Can laminate flooring be install over underfloor heating?

    Due to the high material density, laminate is ideally suited for installation on hot water heating systems. Laminate has optimal thermal conductivity. The heat from the underfloor heating can easily pass through the material and is absorbed very little.

    As hot water underfloor heating systems are laid in a screed bed, it is important to carry out a moisture test first and then heat-up according to protocol before laying the laminate.

    90% of laminates can be laid over the majority of underfloor heating systems, but this does normally require a special underlay that allows the transfer of heat.

    We would always recommend consulting with the manufacturers’ installation instructions first.

  • Is laminate flooring suitable for bathrooms?

    Laminate can work in bathrooms if you take precautions to protect the wood base from moisture. With tight seams between the planks, it is difficult for moisture to work its way downward. Laminate is easy to clean, too.

    Choose a quality waterproof laminate for your bathroom and it can last a long time, so long as you keep a few things in mind.

    Some Laminate flooring is more suitable for bathrooms than others, we have a product suitability checker on every product to help you make the right decision.

    Remember always to check with the manufacturer technical team before installing a laminate in a wet area.

  • How do I lay laminate flooring?

    Installing laminate flooring is simple and fuss-free! The floorboards or tiles have a tongue and groove system that allows them to simply click together. There is no need for any adhesive or screws.

  • How long can I expect my laminate flooring to last?

    This can vary hugely on the usage and on the laminate itself. Depending on the quality of the flooring, laminate flooring can last between 15 to 25 years on average, or longer, especially if you take good care of it and keep it protected.

    The lifespan of your laminate floors may also depend on how much foot traffic is in a particular room. For example, if you have a bustling household filled with pets and children, your laminate floors may only last around a decade.

    Bedrooms tend to show less wear than busy rooms like a living area or kitchen. If you live alone or just with your significant other, your laminate flooring could last as long as 25 years. It really comes down to the quality of the laminate, the care and maintenance it receives, and how much wear and tear it endures.

    Each product should display the warranty/guarantee of the product. If unsure, always contact the manufacturer for product warranty details.

  • Can my builder or myself lay laminate flooring?

    Laying laminate flooring is very easy, any DIYer or competent builder should be able to lay it themselves, trouble-free.

  • I have a huge order of laminate flooring - can I buy at wholesale prices?

    Yes, we specialise in direct container shipments at wholesale prices. Contact our friendly team who will be happy to help you with orders of any size. 

    Alternatively, you can contact our sister company Carpet City Ltd, [email protected], 020 8801 4422 who specialises in bulk wholesale prices.

  • I already bought my laminate flooring, can I still buy the underlay, door bars and beading from you?

    Absolutely! No matter where you bought your flooring, we will be happy to advise you and supply you with all the flooring accessories needed. Browse through our Online Store Selections or feel free to reach out to our sales team for help.


Luxury Vinyl Tiles (LVT) Flooring FAQs

  • What is Luxury Vinyl Tiles (LVT) Flooring?

    LVT is an abbreviation for Luxury Vinyl Tiles, which is one of the most practical and durable flooring options. LVT flooring is made out of 6 different compressed layers: Back Layer, Glass Fibre, Middle Layer, Wear Layer and Protective Coat.

    LVT are the latest advancement in flooring, combining durability, water resistance and fantastic designs to create the complete flooring solution. Water-resistant. Quiet and Warm Underfoot. Highly Durable and Scratch Resistant. Use in any room of the house.

    LVT is designed to replicate hard surface flooring materials such as stone or wood yet provide many more practical benefits. Available in planks or tiles, LVT uses a realistic photographic print film and a clear vinyl layer that opens up a wide variety of design concepts.

  • What is the benefit of an LVT Flooring?
    • Durability - LVT flooring is extremely durable and hardwearing. As already mentioned, the floor has a built-in scratch and stain guard. LVT is much more robust than wood, tile or laminate flooring that can easily become worn due to daily wear and tear. Certain manufacturers of LVT even offer a 25-year guarantee on their domestic range. If you are looking for something even more hardwearing, some types of LVT have been designed to withstand heavy footfall and can be used in commercial properties.
    • Waterproof - Most types of LVT are 100% waterproof, making them ideal for areas like kitchens and bathrooms, or anywhere with excess water.
    • Authentic Designs - Another one of the benefits of LVT is that are endless designs to choose from. All are authentic in appearance and give a realistic representation of either wood flooring or ceramic or stone tiles. The designs are of a high quality and new designs are continually becoming available.
    • Versatility - LVT is extremely versatile and practical. Its durability, robustness and waterproof properties mean that it can be installed easily into any room in your home. It can withstand the high footfall associated with busy areas like hallways and living spaces. It can be used with underfloor heating and in rooms like conservatories, where temperature constantly changes. As already mentioned, it can be used in bathrooms, utility rooms and kitchens as most types are fully waterproof.
    • Easy to look after - LVT is extremely low maintenance. It doesn’t require much maintenance or care. All you really need to do is keep it clean. Sweep the floor on a regular basis and then clean with a spray mop to remove any stubborn stains.
    • Convenience – LVT flooring allows very easy access sub floor should you ever need to get to a burst pipe or run a wire.
  • Can I fit LVT in a wet area like a bathroom or shower room?

    Yes, you can use LVT in your bathroom. It is a great choice for any rooms that are prone to excess water and moisture, like bathrooms and utility rooms.

    Most types of LVT flooring are 100% waterproof. This means that they are ideal for any areas with excess water and moisture. It's also an inexpensive bathroom upgrade that is easy to maintain.

    LVT flooring can be used in wet areas as long as the correct adhesive has been applied and the most appropriate fitting method has been used. The recommended adhesive would be 2 part epoxy resin.

  • Can I fit LVT over underfloor heating?

    Yes, you can easily install underfloor heating with your LVT. In fact, LVT flooring is ideal for many homes with underfloor heating as the floor can expand and contract with the temperature of the room.

    LVT flooring can be fitted over underfloor heating as long as the correct adhesive and fitting method has been applied. Manufacturers will often make it clear that the floor covering should be stuck down using a high-temperature version of their adhesive. This will usually have a model number that begins with HT to highlight its ability to endure higher temperatures.

  • What is the benefit of Click LVT Flooring?

    Cost! It will be far cheaper and quicker to install an LVT Click than a Glue-Down LVT, as this will involve less sub-floor preparation. Click luxury vinyl flooring is perfect for quick and easy DIY installations.

    This is because it's much less time consuming to fit, not the mention, much easier. Fitted as a floating floor, Click LVT isn't attached to the subfloor.

  • What is the difference between a Dry Back (Glue down) and Click LVT?

    The major difference between these two options is their fitting system.

    Click tiles are locked into place using a tongue-and-groove method, where tiles are securely ‘clicked’ together. No adhesive is required, making them suitable for DIY installation at home.

    On the other hand, Dryback tiles are fitted using adhesive and a heavy-duty roller. You will most likely need a professional to help you with this.

  • Do I need to have a smooth sub-floor before installing LVT?

    If you are fitting dry-back flooring then the sub-floor must be smooth, clean, and with no moisture before fitting. With the Click LVT system, however, there is more tolerance for uneven subfloors.

    Check with the manufacturer and installer prior to fitting as they would be able to advise you best on the sub-floor condition.

  • Do I need a flooring specialist to install LVT Flooring?

    We would highly recommend that you have your Dryback LVT flooring professionally fitted as this installation is very technical.

    Click LVT is a much easier option, and any competent builder or DIY enthusiast can fit this flooring.


Underlay FAQs

  • What is Flooring Underlay?

    Underlay is a barrier that sits beneath your flooring, providing several benefits for your home's heating, comfort, and protection. It can be made of many different materials, chosen depending on the needs of the floor covering.

    When choosing your new floor, it’s good to keep in mind that several products, including carpet, luxury vinyl tiles, laminate, and engineered wood floors, require the use of underlay for successful installation.

    Underlay is actually an integral element that shapes how flooring feels, wears and looks

  • What are the benefits of Flooring Underlay?
    • Sound Reduction or Dampens Noise - Underlayment allows to block sound from transferring from room to room. An underlayment built with recycled fibres absorbs sound and keeps it from traveling to other rooms.
    • Moisture Protection – Blocking Harmful Damage To Your Floor - Certain underlayment come with built-in vapor barrier that blocks moisture from getting to your floor. Concrete subfloors is notorious for emitting moisture and causing flooring to be in contact with water and chemicals from concrete.
    • Compression Resistance - Consistent traffic can lead to dented areas of your flooring. Dense recycled fibre underlayment supports the click-together mechanism and upholds supportive configuration under consistent traffic of overlying floor.
    • Smooths Subfloor Imperfections - All subfloors are not consistent in levelness. However, underlayment can form to a certain degree around subfloor surface roughness, helps to cut down on extra subfloor surface prepping time.
    • Insulating Value - Providing additional comfort to the entire home during seasonal temperature changes.
    • Approved for In-Floor Heating Systems - Allows heat to permeate evenly while helping to protect the floor covering material from thermal shock.
  • What types of underlay are there?
    • PU Foam Underlay - PU foam underlay is amongst the most popular type of carpet underlay sold today. PU (Polyurethane) is a very resilient material. It has been used for years in good quality sofa seat cushions, for its ability to keep its shape and elastic properties. PU foam underlay is made from recycled material, making it environmentally friendly and relatively cheap.
    • Rubber Underlays - There are two main types of rubber underlays: sponge rubber and crumb rubber.

      • Sponge rubber underlays - are made from synthetic rubber foam. You will find sponge rubber in most of Britain's houses due to the fact that it has been around for about 50 years. It comes in 2 forms waffle and textured. They come in a wide range of qualities and prices.
      • Crumb rubber underlay - is made from recycled car tyres, approximately on tyre per square metre of underlay. It is extremely hard wearing and it has 100% recovery rate from under heavy weights.
    • Felt Underlay - Felt underlays are widely used mainly in commercial environments, like pubs, restaurants and cinemas. It is very resilient and environmentally friendly. It is made from wool and artificial fibres that would otherwise end up in landfill sites. It is suitable for use in high traffic areas like stairs, landings, halls and in any place where the carpet takes a heavy use.
    • Combination underlay - Combination underlays are made of two parts: crumb rubber and felt. The upper side that comes in contact with the carpet is felt and the bottom half is crumb rubber. It combines the stability of the felt with the luxurious bounce of the crumb rubber.
    • Special use underlays - These are underlays specially created to be used with underfloor heating, in moist conditions or in extremely high traffic areas.
  • What should I look out for when selecting my underlay?

    The three main factors used in determining your underlay choice will be a Sound reduction (DB), Warmth (TOG), and Density. You will also need to know your fitting method, moisture level, and method of room heating.

  • Can I lay my new carpet / flooring over existing underlay?

    Technically you can lay new flooring over an old underlay, provided that the old underlay is still in good condition, displays no moisture, and still has a good bounce-back element to it.

    However, changing the underlay whilst fitting new flooring is strongly recommended in order to give your new flooring a longer life and also to avoid bad odour from the dirt sitting within the old underlay.

    Even if it looks fine when you install your new carpet or laminate, it could fail during the lifetime of the flooring. Furthermore, flooring manufacturers guarantee that their products will perform as well as advertised, only if the flooring is installed on new, good quality underlay.

    Be aware if laying any flooring or carpet over old laminate, as this may void the warrantee on the flooring. Some manufacturers will not replace your floor if it was fitted over existing underlay.

  • Should we use underlay in a commercial environment?

    Within commercial spaces such as entrance areas, waiting rooms, or main office floors, a good quality underlay can not only provide a softer, spongier feeling carpet, but it can also improve acoustics and reduce noise levels within the carpeted room, as well as the space directly below. With heavy football and the rustle and bustle that comes with the working world, this can be beneficial in reducing soundwaves and preventing them from travelling further than necessary.

    By preventing heat from escaping, warmth remains present within the workplace, resulting in a lessening use of your central heating and allowing you to save on your energy bills. The lifespan of your carpet can also lengthen with the right underlay and its effective shock absorption, preventing natural wear and tear from taking place and removing the requirement for a repair or replacement.

    It’s worth noting however that not all underlays are suitable for commercial use, care must be taken to use the correct underlay, fitted via the “fully stuck” method.

  • What does underlay tog rating mean?

    If you thought tog ratings were just for duvets, think again. The tog rating measures the thermal resistance of the underlay. We recommend a tog rating of around 2.5 as a minimum if you don’t want to end up with cold feet. However, if you have underfloor heating, you should actually opt for a low tog, around 1, because you need the heat to come through the carpet.

  • What is a good dB rating for underlay?

    When using hardwood flooring a good quality sound proofing underlay would have a rating of around -25 dB, whereas a standard sound proofing underlay would be approximately -19 dB. If using a carpet then it is recommended that the sound proofing underlay has a rating of between -39dB and -46dB.

  • What is the best underlay for Underfloor Heating?

    Tog rating is one of the most important factors to consider when buying underlay for underfloor heating. Tog rating indicates how much or how little thermal insulation a product provides.

    Underlays for underfloor heating have been designed to have a low tog rating to provide the least thermal resistance allowing the heat from the underfloor heating to transfer to the hardwood floor. An underlay specifically designed to be used with underfloor heating should have a tog rating of approximately 0.35 tog.

    Which underlay you need will depend on whether you’re laying carpet or laminate over your underfloor heating.

  • How many rolls/ packs of underlay do I need?

    To calculate how many rolls/ packs of underlay you’d need for your room you need to know the size of the room in m2. In order to calculate the size of a room or space in m2, you simply multiply the length of the space (in metres) by the width of the space (in metres).

    This will tell you how much underlay you need, in terms of square metres. However, to know exactly how many rolls/ packs you’d need will depend on the specific underlay you have chosen and the amount of underlay in each roll/ pack.

    For example, one of our most popular products – Tredaire Dreamwalk 11mm Carpet Underlay – comes in a full roll containing 15.07m2 of underlay.

    To work out how many you need, divide the total surface area of your room (e.g. 100m2) by 15.07 and round up to the nearest half or full roll.

    i.e. 100 ÷15.07 = 6.6 – therefore 7 full rolls of Tredaire Dreamwalk would be required.


Threshold Door Bars & Stair Nosing Edges FAQs

  • What is a Threshold Door Bar?

    A door bar or threshold is a strip of material (usually metal, wood, or stone) that we typically see in a doorway or separating one room from the other.

    They are designed to bridge the gap between two floorcoverings such as in a doorway, across a room, around a matwell, or to create an angle or trim on a small step. The door bar covers the raw edges of the two floorcoverings and hides any gap, creating an elegant transition from one floor covering to another.

    A threshold strip covers carpeting edges, joins two types of flooring, and helps seal exterior doors against the elements.

  • What are the benefits of threshold door strips?

    Door bars not only ensure a seamless and safe transition between different rooms but also add a sleek finishing touch to your chosen flooring.

    Available in a range of finishes including gold or silver, you’ll be sure to find one to suit your room décor.

    Carpet door bars also help to prevent any trip hazards, by securing the carpet tightly in place which also keeps your carpets free from any lumps or bumps.

  • What different types of door bar are there?

    There are 35 different profile door bars available depending on the flooring it will be joining, be sure to choose the right one for the best results.

    The most common type is a double edge door bar, which joins two pieces of carpets together making your doorways look neat and tidy.

    If you are joining carpet to vinyl flooring, a single edge door bar is the accessory for you.

    Whereas, if you are joining carpet to laminate or wood flooring, choose a Zig Zag flooring door bar to ensure a seamless transition.

    If you have underfloor heating, then the self-adhesive or stick-down options are ideal, avoiding the need for any nails or screws.

    You can also find laminate door bars that are suitable for joining two rooms of laminate flooring together, as well as specialised door bars for luxury vinyl tiles (LVT flooring).

  • What colour door bars are available?

    The standard door bar is either silver or gold, shiny or matt, however, some door bars also come in a wood effect. Various manufacturers also offer a specific matching door bar for each of their ranges.

  • What length do door bars come in?

    All door bars come in lengths of either 900mm or 2700mm.

  • What is Stair Nosing?

    Stair Nosings are variably known as stair edgings, stair covers, stair treads, stair trims, non-slip treads, etc significantly contribute to safety when selected correctly.

    Stair nosings are both a safety and style feature on a staircase. They protect the edge of a step, where the most wear is experienced from foot traffic, and cover up any seams.

  • How does stair nosing work?

    Stair Nosing lengthen stairs to prevent accidents and protect the flooring as well as disguise the point where two flooring types meet. It is an edging to a step, to protect the floorcovering fitted to the stairs from prematurely wearing out. The front edge of a step takes a battering from regular foot traffic – more so than the rest of the tread.

    Stair Nosing are therefore fitted separately from the rest of the flooring used on the stairs. They are designed to cover up the front lip of a step. In so doing, they avoid the need to prematurely replace the entire stair floorcovering simply because the front step edges have worn and look unsightly.


Products Flooring FAQs

  • What is LVT Click?

    “LVT Click” usually refers to the Luxury Vinyl Tiles with a click system, similar to Laminate flooring. The benefit of the Click LVT is that you don’t need to invest too much time and money on obtaining a perfect level floor, as it allows for more tolerance in uneven floors.

    LVT Click is waterproof as it is made out of PVC. It is also very easy to install, and most builders will know how to fit this.

  • What is the most popular flooring type?

    Nowadays the most commonly used flooring will be either Laminate or Click LVT, as it is the easiest to install and does not require specialist fitters.

    We stock a huge range of both Click LVT and Laminates available for immediate collection or shipping anywhere in the UK.

  • Do you sell all the flooring accessories needed?

    We sell everything you will need to get your new flooring laid, from tape measures to floor cleaning products. We stock Ardex & F-Ball screeds, all the adhesives you will need for your flooring installation, as well as over 70 colours of beading and pipe covers to complete the look of your flooring project.

    Once your flooring is complete remember to purchase the specific cleaning products from our trade counter to help you get the best out of your new floor.

  • Do you need to seal concrete before using floor levelling compound?

    It is recommended that the concrete surface is primed with a primer before applying the levelling compound. This is meant not only to improve adhesion with the levelling compound but also to serve to seal the concrete slab beneath.

  • What are the different types of flooring adhesives?

    Making sure you use the right adhesive is essential. If you use the wrong glue, your application can go wrong or fail early, since flooring adhesives are designed for different applications and flooring types.

    Buy-Flooring-Online provides different adhesives for all different types of flooring, for example Karndean’s vinyl adhesive exclusively for vinyl tiles, or vinyl adhesive sheets for wood flooring. If you prefer to glue your carpet directly to the sub-floor then try carpet tile adhesive and experience mind-blowing results.

    Some adhesives are temperature resistant and have been created with a special high-temperature recipe. This particular variety of adhesive is ideal for most tiling jobs.

    Some adhesives are pressure sensitive. They bond only when pressure is applied to them, making them the best choice for repairing cracks and breaks in vinyl flooring.

    There are many other kinds of adhesives, and also a few universal adhesives for multiple purposes. Universal adhesives are typically wet-setting and ideal for flooring in places like bathrooms and mudrooms.

    It’s always a good idea to consult your flooring manufacturer and installer/ fitter for the best advice on the adhesive selection.

  • How to care for your Amtico flooring?

    Amtico luxury vinyl tile (LVT) floors are designed to last and are easy to care for. A light sweep and a mop are all that’s needed for regular cleaning – and we recommend a yearly deep clean to remove ingrained dirt and freshen up your LVT floor. By adding an Amtico Indoor Cotton Mat at doorways, you can help to protect your floors all year round.

    Which Amtico Floorcare Products to use?

    • Amtico Floorcare Maintainer - A concentrated cleaner and maintainer with a fresh citrus aroma for routine cleaning that will achieve the best results for Amtico floor maintenance. It is specially formulated for spot cleaning and regular maintenance of your Amtico floor, giving your floor the professional-level results it deserves.
    • Amtico Floorcare Dressing - A specially formulated floor dressing and polish with a satin finish, which will help provide added protection and floor shine against scuffing and scratching. The floor care dressing can be used to protect new or old Amtico floors. This includes vinyl, rubber, and linoleum floors making it a great multipurpose floor dressing.
    • Amtico Floorcare Stripper - To keep your floors in great condition, this dressing remover should be used now and again to strip them of layers of old dressing. Non-corrosive dressing remover suitable for most vinyl, rubber, and linoleum floors - Amtico Floorcare Stripper is an effective product to safely remove old Amtico Floor Dressing from your Amtico floor. Can also be used to revive poorly maintained Amtico floors by removing ground-in dirt and grime. One bottle will strip approximately 50 square meters. Dilute according to instructions, then apply, rinse and dry before applying a coat of Amtico's Dressing.
  • How to care for your Karndean flooring?

    Your Karndean floor has been designed with an enhanced surface treatment so it’s not only beautiful but also very easy to clean. With day-to-day care and a few simple steps, you can keep your floor looking as stunning as the day it was installed. Using Karndean floor care products you can keep your floor looking its best for many years to come.

    To keep your floor looking its best, follow these simple cleaning steps:

    • Step 1: With a soft brush or damp mop remove any loose dirt and debris. If you wish to use a vacuum cleaner we recommend checking with the manufacturer to make sure it's suitable for use on a Karndean floor.
    • Step 2: Regular cleaning with a pH-neutral cleaner such as Karndean Clean will help keep your floor looking its best.
    • Step 3: Mop this solution onto the whole floor and remove any excess liquid. Stubborn stains can be removed by spot cleaning with concentrated Karndean Clean and a non-abrasive scouring pad.
    • Step 4: Allow your floor to completely dry before walking on it.

    Which Karndean Floorcare Products to use?

    To keep your floor looking its best, follow these simple cleaning steps:

    • Karndean Clean - Karndean Clean is a water-soluble everyday cleaner for your Karndean floor and adds extra protection between deep cleans. A must-use to obtain Karndean Guarantee. Suitable for Commercial and Residential Floor Cleaning.
    • Karndean Remove - Every six to twelve months you may want to treat your floor to some extra care to further enhance its look and durability. Karndean Remove helps to prepare your floor before applying Karndean Refresh. Karndean Remove is an alkaline-based floor polish remover that is used for deep clean applications.
    • Karndean Refresh - Karndean Refresh is a non-soluble polish that creates a satin finish that helps to protect your floor from marks and fine scratches. It gives your Karndean floor a beautiful satin finish as well as an extra layer of protection from wear and tear.
  • My LVT floor is not Karndean or Amtico - can I use their product on my floor?

    Technically you can always use their products on any LVT flooring, however we’d strongly advise that you check with your flooring manufacturer that they wouldn’t void your warranty by using other branded cleaning products. They will normally allow you to use other products unless they have their own branded cleaning products that would better suit your LVT floor.

  • How do I know which levelling compound to use?

    There are many types of different levelling compounds and manufacturers. We would recommend Ardex and F Ball, as they are the global leading manufacturers when it comes to levelling sub-floors. 

    Self-levelling compounds is a cementitious mixture much like concrete. But unlike concrete, it flows easier and sets up much faster. The product is mixed with water, pumped or poured into place and spread evenly with a gauge rake. Once it's spread out, it continues to flow evenly and levels itself out.

    Professional floor layers will most likely insist on using either Ardex or F Ball screed products as these are known for durability on long lasting floors.